STUDIO POLICIES:

 

Before you can join a class/workshop all students must complete the Indemnity Form and sign it AND read the Frequently asked questions.

 

 

Booking & Cancellation Policy

 

Workshops

The full name, phone number and (ideally) email address of every participant is required for attendance. Workshops have limited a number of spaces.

Your space will not be confirmed until you have paid in full for the workshop.

Payments are to be made via EFT, use your full name and the name of the teacher of the workshop as a reference. Proof of payment must be emailed to jen@astanga.co.za. Banking details can be provided on request. If you would like to drop in on a workshop, please make arrangements with Jennifer Chapman and bring cash on the day.
Payment terms: no pay, no practice.

 

Cancellation Policy

Your cooperation and understanding of our cancellation policy is greatly appreciated. If you have booked a workshop and are unable to attend for any reason, please let Jennifer Chapman know as soon as reasonably possible.

Cancellation requests must be made by email to: jen@astanga.co.za

In the event of the cancellation of an event by the organizer, you will be notified via email as soon as reasonably possible, and you will receive a full refund of the fee.

If an event is moved from its advertised venue and/or the date is changed, your payment will remain valid if you wish to attend the rescheduled event. If not, we will issue a full refund.

Unfortunately The Astanga Studio cannot be held responsible for unforeseen circumstances that lead to the participant being unable to attend the scheduled course or workshop.

 

Studio workshops taught by Jennifer Chapman:

If you are pre-registered for a workshop you must cancel at least 7 days prior to the workshop to receive a full refund, a 10% administration fee will be deducted.

Cancellations made up to 48 hours prior to workshop will be liable for a 25% cancellation fee. Unfortunately refunds cannot be issued for cancellations made less than 48 hours prior to the workshop.

Absence to a workshop is non-refundable, non-transferable and cannot be exchanged or carried forward. If you cancel on the day of the workshop or after it has taken place, a refund or credit will not be possible.

 

STUDIO WORKSHOPS TAUGHT BY EXTERNAL TEACHERS:

All cancellations within 30 days of scheduled workshops and classes that are taught by external teachers are non-refundable.

 

Please be certain before booking any workshops !!!

 

Packages are strictly non-refundable, non-transferable and cannot be exchanged or carried forward with the exception of the exclusion that applies to Private Classes.
All packages are inclusive of VAT.

 

PLEASE BE MINDFUL. 

 

Want to host an event with us, email jen@astanga.co.za for our hosting agreement terms.